Friday moan

As I keep saying still struggling to cope with life back here but something else is eating away at me, since I've returned I'm astounded at the state of our country, how low its sunk.
First thing was Edinburgh Council who we contacted the first week back to let them know we were back in residence so we can pay the Council tax at the correct rate (we got a 10% discount for not being here, joke or what) they are impossible to contact so all correspondence has to be done by E mail, they state they will answer within 3 weeks. Three weeks to answer an E mail, surely that has to be a joke? As it happens despite 3 E mails they haven't answered any in 5 weeks so take a bow Edinburgh Council for a great example of how inefficient and useless you have managed to become.
While I'm on the subject, refuse collection is now only every 2 weeks but you can recycle your old food, paper, glass, garden waste by putting them in the appropriate bucket and leaving it out whenever. So before we had 1 collection a week, a truck & 5 guys would take our stuff away, now we have about 5 trucks and god knows how many guys stalking round the doors to collect your carefully sorted shite! Green, I don't think so, another example of ideas in action, another big fail.
I used to work for O2 the mobile phone company, used to pride ourselves on Network Quality, its now a joke, unable to make or receive calls most of the time and when you do get through the voice quality is shocking, complaining is a waste of time as they have outsourced the call centres and obviously dumbed down the customer service people!
And finally I just found out 10 minutes ago that our bikes are still in Miami, seems somebody "forgot" about them. How useless is that? 7 weeks on and they are still exactly where we left them, the best we can hope for is our bikes and gear will be back at the end of January so that being the case they will have taken over three Months, and I've just found out it takes only 5 days to get to the Moon!!
I suppose what I'm saying on this dark Friday December afternoon is that no matter where you look you see indifference and uselessness on a grand scale, kind of depressing isn't it? Now where did I put the whisky.......... 

Our bikes, still in Miami.....after 7 weeks